centerofthewebb web store FAQ section

Yes. Should your country not be available in the drop down selection, please contact us so that we may add it. Perishables and seeds with short viability, such as ginger or cacao, ship at the buyers risk. Please see our Terms. We ship plants, bulbs, corms, seedlings, starter plants within the US only. Shipping within the USA usually takes 2-9 Business days (according to USPS) Shipping internationally takes 8-14 business days (excl Holidays). Please note, that in some countries packages might be subject to customs inspection, which can delay delivery.

All orders will be shipped within 24-48 hrs of full payment receipt via USPS first class mail. Expedited shipping is available upon request. Poly Bubble Envelope will be used for seeds which are packed in FDA and USDA compliant food grade Glassine envelopes secured in zip lock bags. We never ever ship seeds directly exposed to plastic.

Yes we provide germination instructions and/or guidelines for all of our seeds. We encourage our buyers to research the web for additional info for all items ordered. Some of the seeds we offer are easy to germinate, but since we carry allot of rare species, those might take quite a bit of gardening skill to break down dormancy. We do supply smoke seed primer along with seeds that might benefit from smoke pre-treatment. This goes mainly for Australian natives or certain hard coat tropical seeds.

Seed is a live product which depends on many important related grower skills such as proper planting time, seed depth, type of soil, irrigation, proper use of fertilizers, weed controls, fungicides, insecticides, disease free soil, and reasonable weather conditions during the growing period. Germination is affected by such factors as temperature, moisture content, light intensity and contamination of planting media. These factors are completely out of our control and are your responsibility and risk. So, No. Consequentially, we cannot unconditionally guarantee seed to perform properly regardless of conditions or the buyer's methods or possible mistakes.

We are a small family operated business located on the Gulf Coast, West of Houston, TX USA.

No. We are very busy working in the garden, caring for plants, cleaning and packaging seeds and writing instructions. Please send us an email if you have any questions. We get 99.9% of all emails and respond to all. We screen our spam too. Please make sure your email server can accept our response to your email request, or you wont get it and might feel ignored.

We are not in the "making money from postage" business. Rare seeds need protection and we take this to heart. All Seeds are shipped in an USDA compliant food grade gassine envelope, secured in a small zip lock bag and mailed in a bubble wrap envelope to protect seeds from being crushed and exposure to the elements (heat/cold/moisture), which means it's parcel mail (small package), -- not a letter.

Tracking down world wide rarities is a task that's very time consuming. Fetching fertile seed species is super challenging. Getting them imported is very difficult and sometimes expensive. Supplying you with workable germination instructions is another story, because we test most of these seeds in-house before we sell them. Some species produce more seeds, some less. That pretty much sums it up.

No - Not possible. Rare seeds means “rare” seeds. While we do offer higher seeds counts on some species due to prolonged viability, most species that we do offer, have either a limited seed pod production, are hard to obtain due to location and small seed pod production, are difficult to germinate or are highly perishable.

If you order on Monday, it will ship on Wednesday. If you order on Tuesday. it will ship on Wednesday. If you order on Wednesday, it will ship on Saturday. If you order on Thursday, it will ship on Saturday. If you order on Friday, it will ship on Saturday. If you order on Saturday or Sunday, it will ship on Monday.

All reserved custom orders expire within 24 hours, no exceptions. We appreciate your understanding. If you need more time, please let us know next time ahead of time.

We gift our extra seeds randomly along with an order. Plants are usually donated to a local plant sale with proceeds going towards US Military Care packages and the Area Wolf Pack Special Olympics.